Ethos

 

OUR CUSTOMER PROMISE:

• Passenger safety is our priority

• We will provide a reliable and timely service

• Our employees will be professional, polite and helpful

• We will deliver a level of service that will not only meet but exceed customer expectations

• Enquiries and bookings will be handled quickly and efficiently

• A customer-focused service has been created and will always be maintained

• Effective communication exists between the organisation and its customers

 

SUSTAINABILITY:

At Croga Tours Ltd, we want to increase the importance of sustainability and the environment. We have looked at ways we can implement changes within our business and in the coaches we use, and how we can educate our staff to help us achieve our goals.

With this being said, we have implemented the Croga Tours Ltd Sustainability Policy, a policy outlining our commitment to practices and standards designed to promote environmentally responsible operations.